X

I want to be contacted

World class

customer service and telemarketing

What are your needs?
• An efficient dialer and flexible sales support?
• Simple and flexible contact system in the cloud?
• Tailor-made solution for comprehensive customer service in all channels?
• Efficient technology for telemarketing and contact centers?
• Opportunity to work from home easily and efficiently?
• An interface that makes everyday life a little more fun?
• A safe hand to hold?

LoxySoft

Loxysoft joins forces with LeadDesk

Loxysoft will begin a new chapter in the Nordic contact center software industry by merging with the Finnish contact center software provider LeadDesk.

Our solutions

ProConnect

Omnichannel contact center in the cloud. Customer service done quickly and easily.

Inbound Contact Center

For those who want more advanced options in your customer service solution and customizations at a more detailed level

Outbound Contact Center

For those who run telemarketing and need an efficient dialer and flexible sales support

We also offer

Playbook

The interface that gives you full control and makes coaching very easy.

WFM

User-friendly and intuitive tool that simplifies workforce management and forecasts.

Speech analysis via AI

New method for systematically learning from the content of a conversation.

Our solutions are integrated with the following systems:

eDialog24
Chat, e-mail and social media

Link Mobility
SMS and customer surveys

Microsoft Dynamics
CRM and case management

Salesscreen
Gamification and visualization

Scrive
E-sign

SuperOffice
CRM and case management

Terki
Chatbot and AI

After nine months, we had recouped our investment. We chose Workforce Management because it is a flexible system from a supplier that has short decision pathways and listens to its users.

— Anette Lahti, CEO and owner of K2C

Anser
SOS Barnbyar Sverige
K2C

We help you

We have experts in all of our business areas who are ready to assist you in creating world class customer contacts.

Loxynews

Loxynews is our forum for spreading knowledge, news and trends from the industry we work in.

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